Shipping Policy
Definitions and key terms
To help explain things as clearly as possible in this Shipping Policy, every time any of these terms are referenced, are strictly defined as:
- Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
- Company: when this policy mentions “Company,” “we,” “us,” “our,” or “thechiptuningfiles.com” it refers to TheChiptuningFiles.com, that is responsible for your information under this Shipping Policy.
- Customer: refers to the company, organization or person that signs up to use the TheChiptuningFiles.com Service to manage the relationships with your consumers or service users.
- Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit TheChiptuningFiles.com and use the services.
- Service: refers to the service provided by TheChiptuningFiles.com as described in the relative terms (if available) and on this platform.
- Website: TheChiptuningFiles.com site, which can be accessed via this URL: https://thechiptuningfiles.com
- You: a person or entity that is registered with TheChiptuningFiles.com to use the Services.
Payment Methods
TheChiptuningFiles website offers several payment methods, including credit card and PayPal. Please note that some payment methods may not be available in certain regions.
Delivery Time
Chip tuning files are digital products, there is no physical delivery involved.
Technical Requirements
To use the website, the Customer must have a compatible device and internet connection. TheChiptuningFiles website is optimized for use on most modern web browsers, but we cannot guarantee compatibility with all devices or software.
Files and Chip Tuning Tools
Once you purchase chip tuning files, it is intended for use with appropriate chip tuning tools. It is the Customer's responsibility to ensure that they have the necessary tools and technical expertise to read and write chip tuning files into their vehicle. TheChiptuningFiles website does not provide chip tuning tools or technical support for their use. The Customer assumes all risks associated with the use of chip tuning tools and the installation of purchased chip tuning files. We recommend that the Customer consults with a qualified professional before attempting to do any modifications to their vehicle.
International Shipping
Chip tuning files are digital products, there is no physical shipping involved and we do not provide shipping services outside of our digital platform. TheChiptuningFiles website is available to Customers worldwide.
Fraud Prevention
To prevent fraud and protect the integrity of our platform, we may perform additional security checks on some purchases of chip tuning files. If your purchase is flagged for security review, our support team will contact you to request additional information or documentation.
Changes to this Policy
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes to this Policy will be posted on TheChiptuningFiles website. By continuing to use our website after any such changes are posted, you agree to be bound by the revised Policy.
Support
If you experience any issues with your digital delivery, please contact us at info@thechiptuningfiles.com. Our support team will assist you in resolving any problems you may encounter.
